despite persistently high unemployment
Small business owners who gathered for a Greater Chamber of Commerce event at the Freeman Coliseum all have one common challenge---despite persistently high unemployment rates, they can't find qualified employees to expand their businesses.
"They tell me, I can't find quality people," Greater chamber of Commerce President Richard Perez told 1200 WOAI news. "I can't find people with the right skills."
The Texas Workforce Commission announced a new plan that will train current employees in needed skills, in conjunction with Alamo Colleges.
"As our society continues to evolve, non skilled people are not in demand any more," Perez said.
He says while so called 'hard skills,' like welding and computer skills, are critical, but what businesses really need are people with 'soft skills,' including the ability to come to work on time, have a good attitude, and deal positively with customers.
"People who have patience," he said. "People who have phone skills, and who can receive someone with a smile."